Privacy Policy
Effective Date:
At KTS Cleaning Services & More, we take our privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or use our services.
What Information We Collect
We collect personal information that you choose to provide to us and any information necessary to provide our services. This may be collected when you contact us, request a quotation, make a booking, use our website, or communicate with us.
How We Use Your Information
We use your information to:
– Respond to enquiries and provide quotations.
– Schedule and manage appointments.
– Deliver our cleaning services.
– Process payments where applicable.
– Communicate with you about your booking or our services.
– Improve our website and customer experience.
– Meet our legal and regulatory obligations.
Sharing Your Information
We respect your privacy and do not sell your personal information.
We may share information with trusted third-party service providers who help us operate our business, such as payment processors, booking systems, website providers, or other professional service providers. We may also disclose information where required by law or to protect our legal rights.
Data Security
We take appropriate technical and organisational measures to safeguard your personal information against unauthorised access, loss, misuse, or disclosure. While no method of electronic storage or transmission is completely secure, we work to protect your information using reasonable security practices.
Data Retention
We keep your personal information only for as long as necessary to fulfil the purpose to which it was collected including providing our services and meeting our legal, regulatory and accounting obligations. Where appropriate, we may retain personal data for up to seven years to meet these obligations and maintain accurate business records.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and enhance your browsing experience. You can manage or disable cookies through your browser settings.
Your Rights
You have the right to:
– Request access to your personal information.
– Request that inaccurate information be corrected.
– Request that your information be deleted where appropriate.
– Object to or restrict certain types of processing.
– Withdraw consent at any time for marketing communications.
To exercise any of these rights, please contact us
at info@ktscleaningservices.co.uk
Third-Party Websites
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites, and we encourage you to read their privacy policies.
Children’s Privacy
Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information directly from children. If you believe your child has provided us with personal information, please contact us as soon as possible so that we can remove it from our records.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or our services. Any updates will be published on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:
KTS Cleaning Services & More
K. Slowinska
Email: info@ktscleaningservices.co.uk
Phone: 07926877937
